Privacy Policy


Collecting and Using Personal Information

Updated on 9th Aug, 2019

When you visit our web site we use cookies, data from your browser and IP address to record and personalise your visits, such as showing you the correct pricing and contact details. We also use that data to track how effective our marketing campaigns are.

If you give us your contact details, including name and email address, in order to register for a webinar, sign up for a newsletter or a CRM system, or for any other purpose then we’ll hold that data in our own CRM system. If you sign up for a CRM system or otherwise give us your consent we’ll use that data to send you emails promoting our services and information about how to use the CRM system and product updates. We will do so for a reasonable time period unless you ask us not to at any time by unsubscribing.

We will hold your personal information securely and safely from unauthorised access

We don’t share that information with anyone outside the company, and we certainly will not pass it to third parties for them to contact you.

We hold the rights to share the information with our external vendors/partners SMAC Softwares GmbH.


We use cookies on our site to better understand our site visitors and customers. If you are a subscriber to our CRM system then the cookie can also hold some of your login information to help you log in faster. If you don’t want us to use cookies then you can block them using the privacy settings in your browser. If you disable cookies completely then you won’t be able to use our CRM.

Legal requests for data access

This Policy will be governed by the laws of the Germany, without reference to rules governing choice of laws, and you irrevocably consent to the jurisdiction of such courts.

We will only grant access to personal information if compelled to do so by a Stuttgart court.

Retrieving and Removing your Personal Information

If you wish to see what information we hold about you, want us to correct, update or delete any information that we hold on you, please contact us.

Our Integration Partner Information

SMAC CRM has ever increasing integrations with third-party Softwares and services. We promise high data security on all the information shared by our integration partners. We collect information for integration purposes, commission checks and for tax compliance.


This Web site contains links to other sites. Please be aware that we, SMAC CRM, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

contact us at:

Email privacy at

Postal Address Christof Str 41, 70736, Fellbach, Deutschland.

Log File Information

Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.

When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

Analytics Information

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.


Your personal data (e.g. name, e-mail address, organization name, company name, designation, company size, mobile no) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.

Device Identifiers

When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by SMAC CRM.

A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

The Right to Deletion

When you delete your SMAC CRM account your data and files are deleted from your devices without undue delay.

It's free